Well, first things first. Please do check the consignment as soon as it is delivered. If there are any damaged items or anything missing from the components list, we do need to know within 2 days to ensure that replacements can be sent to you quickly. Even if you are not going to be installing the staircase straight away, it is essential that you check that everything is hunky dory as soon as you can. Now when it comes to installation, these kit stairs really come into their own.  The manufacturers have invested considerable care and expertise in the design process to ensure the staircases are ready for straight forward installation with clear instructions which can be followed by any competent DIYer or tradesperson.   On our website you will find the installation videos where you can see the various stages of the installation process and get a good understanding of the general approach to take.   This is not the time to take short cuts – the instructions should be clear and stra...